Privacy Policy
Last updated: 5 October 2026
Movin and Groovin Cairns Rubbish & Removals ("we", "us") respects your privacy. This policy explains what personal information we collect, how we use it and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
We only collect what we need to quote and do your job. That may include:
- your name, phone number and email address
- the address or suburb for the pick-up or move
- photos and details of the items you want removed or moved
- payment details needed to complete the job
We collect this when you text, call or email us. This website has no forms and does not ask you to enter any personal information.
How we use it
- to give you a quote and book your job
- to contact you about your job
- to take payment and keep business and tax records
- to meet our legal obligations
We don't sell or rent your personal information, and we don't add you to a marketing list.
Who we share it with
We only share your information when it's needed to do the job or when the law requires it, for example with our accountant, payment providers or government authorities.
This website
This website does not use advertising or tracking cookies. To show the page, it loads fonts from Google Fonts and a map from Google Maps, and our web host keeps standard technical logs (like your IP address and browser type) to keep the site running and secure. Google's handling of that information is covered by the Google Privacy Policy.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.
Accessing or correcting your information
You can ask to see or correct the personal information we hold about you at any time. Just get in touch using the details below.
Questions or complaints
If you have a question or a concern about your privacy, contact us first and we'll work it out with you:
- Text: 0403 514 430
- Email: moovinandgroovincairns@gmail.com
If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.